house rules

Dear guests!
Our private holiday apartment should feel like your second home. You should feel well and be able to rest. We have put a lot of effort into the furnishing and hope that you will find everything you need.
The following house rules should be a help for a harmonious stay. In addition, we have listed some rules of which we hope you will find your understanding. By a proper treatment of the apartment you help us also in the future to offer you and other guests satisfactory premises.

In general:
If you miss anything in the facility or if you need help, please do not hesitate to contact us.
All things that are in the apartment may and should be used by the guests. Please take care of the entire furnishings and inventory and treat the rental property with care. Please also make sure that your fellow travelers comply with the rental conditions.

Kitchen:
Please note that the dishes will only be returned to the cupboards when they are clean, and the same applies to cutlery, pots, pans and utensils that you have used.

Garbage:
We are obliged to separate garbage. We ask for your support! Please separate your garbage as follows:
Packaging material according to yellow sack (all packaging with the green dot, no food leftovers!) Yellow sacks are provided.
Paper and cardboard in household quantities are to be collected in the paper bin, with blue lid.
Residual waste (food leftovers, everything that does not fall under the first two categories) must be disposed of in the residual waste bin.Waste glass must be disposed of by yourself. Reusable bottles and other pledged goods must be disposed of independently.

To the smokers:
Smoking is only allowed outside our holiday apartment! An ashtray should be used.

Bathroom:
Please ventilate the bathroom regularly. In order to avoid blockages and damage, it is not permitted to pour hygiene products, waste, food leftovers, harmful liquids, fats, etc. into showers, toilets or washbasins. Please use the disposal facilities provided for this purpose.

Rest periods:
The apartments are located in a residential area. The normal public rest periods such as noon, night and Sunday rest must be observed. The apartment should have a normal volume between 22.00 and 7.00 o'clock.

Damage:
Nobody intentionally damages things, but it can happen to anyone that something breaks. We would be pleased if you would inform us of the damage that has occurred and if we do not detect it only after your departure at the final cleaning.

If you inadvertently damage furniture or other items of furniture, you must report this to us immediately. You are liable for the damage in the amount of the replacement costs.

Duty of care

• The rental property must always be treated with care and the rental conditions must be observed.
• The front door of the house must always be closed.
• In order to avoid damage caused by storms, burglary, etc., please close all windows when leaving the holiday home.
• Please switch off all lights and electrical appliances before leaving the holiday home.
• Water, electricity and heating resources should be used sparingly. In principle, the rent includes all costs for water, electricity, heating, garbage, etc.. In case of an above-average high consumption an additional demand is reserved.
• Structural changes/conversion of furniture:
  In principle, all structural changes are prohibited.
  It is also forbidden to move furniture such as beds and sofas or attach additional satellite keys.
  
• Intermediate cleaning:
  For stays of more than 7 days, the sanitary facilities are cleaned once a week. In the course of this the towels can be changed on request. With every second intermediate cleaning the bed linen is changed. We will provide you with bed linen for the duration of your stay. This will be changed every 14 days for longer stays, as well as on departure.
• Final cleaning:
  condition at departure
  Unless otherwise agreed, the costs of final cleaning are covered by the rental price.
  Condition at departure:
  The apartment must be left in a tidy, clean and free of rubbish condition upon departure.
  Things which you brought with you are to be taken along again.
  Used crockery must be kept clean in the cupboards.
  The bed linings do not have to be removed.
  An increased expenditure for the cleaning of an inappropriately strong contamination is charged to you.

domiciliary right:
We are entitled to enter the apartment if necessary, e.g. for repairs that have become necessary at short notice. As a rule, this takes place with prior notification of the tenant. If a breakdown or other circumstances force us to avert further dangers, we are entitled to enter the apartment. The same applies to agreed cleaning work or similar work during the rental period. 

Pets:
Pets are not allowed in the apartment.

Internet use/W-LAN:
We offer free Internet access for the duration of your stay. The prerequisite is compliance with the valid terms of use.

Key chips/keys:
Please never give your key out of your hand. Any loss must be reported immediately. You are liable up to the amount of the replacement costs.

With your booking you accept these house rules as binding for yourself and for the persons registered with you.

Status 2019/holiday apartment kukione